Cancellation Policy:
* Orders can be cancelled before they are shipped. Once shipped, cancellations are no longer possible.
Return and Exchange Policy:
* Returns are accepted only within 3 days from the delivery date. Late requests will not be accepted.
* Items must be in their original condition: unused, unwashed, undamaged, and with all packaging and tags intact.
* For hygiene reasons, used or washed items are not eligible for return.
* Customized products cannot be returned or exchanged
* If pickup service is unavailable, you are responsible for shipping the product to our office. Return or exchange charges may apply.
Refund Policy:
* Refunds are processed for quality, size, color, design mismatches or if an item is incorrect, or damaged.
* Refunds will be issued within 5-7 working days to the original payment method, excluding shipping fees and return shipping costs.
Important Notes:
* Return/exchange requests must be raised within the specified return period
* For damaged or defective items, please contact us immediately for assistance.